Katie Herzog

I'm a product designer and systems thinker based in Brooklyn, NY.

I'm currently open to work. Let's chat.

Recent work

I've spent the last 7 years at Square designing experiences people trust.

Case study
Support Access
Remaking Square Support for access, consistency, and clearer paths to help.
- Product strategy
- Information Architecture
Case study
Disputes Dashboard
Redesigning Square's disputes experience to clarify required actions and overall performance.
- Information Architecture
- Benchmarking

About me

I believe what's removed is just as important as what's included.

Before starting my career in product design, I trained as an architect, where I learned the power of negative space. Today, I bring that same eye to digital experiences.

Recent work

Support Access

Disputes Dashboard

About me